• You can track your order through your account or by clicking on the tracking link in your order confirmation email.
• Tracking information may take up to 48 hours to update after your order has shipped.

• You can contact our customer support team through our website's live chat or by emailing us at hello@shopthegallery.com
• We typically respond to inquiries within 24 hours.

If you receive a damaged or defective product, please visit our Return and/or Exchange Page to submit a ticket.

• We use standard shipping methods and delivery times may vary based on your location.
• You can track your order through your account.

• You can initiate a return request by visiting our Returns page.
• Items can be returned within 7 days of delivery.
• Items must be in unused condition.
• We offer free exchanges on eligible orders that were not purchased on sale.

• You can cancel your order by contacting our customer support team at hello@shopthegallery.com
• Orders can only be cancelled before they are shipped.
• If the order has already been shipped, you will need to initiate a return once you receive the product. Visit our Returns page to start your return.

• Yes, you can change your shipping address by contacting our customer support team at hello@shopthegallery.com
• We cannot guarantee that the change will be possible if the order has already been shipped.

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept alternative methods such as PayPal, Apple Pay, and Shop Pay.

You can check the product page to see if the product is in stock. If the product is out of stock, you can sign up to be notified when it becomes available again.

We offer promotions and discounts from time to time. You can check our website or sign up for our newsletter to stay informed about our latest deals.